For GP practices
One queue for everything the care home sends.
For care navigators, duty GPs and practice managers.
Requests arrive ready
Each has a type, an urgency and a suggested team, with the reasoning shown.
You decide
Nothing assigns for you. Declined work comes back to you, visibly.
Escalations reach the duty seat
Not whoever happens to be looking.
Gaps in cover show up early
The rota warns you about uncovered hours in the week ahead.
It does not connect to EMIS or SystmOne yet. It sits beside them.